Shipping policy
Digital Delivery (Shipping) Policy
The Lymph Clinic Academy Limited
All products sold by The Lymph Clinic Academy Limited that are classified as digital documents, downloadable resources, or online course materials are delivered electronically. No physical shipping is involved.
Digital delivery method
Digital documents and course materials are delivered via one or more of the following methods:
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Secure download link
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Email delivery
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Access through an online learning platform or client portal
Delivery details will be sent to the email address provided at checkout.
Delivery timeframe
Digital content is typically delivered ONE MONTH prior to training.
In some cases, access may be provided within 24 hours, particularly for manual approvals, course onboarding, or scheduled course releases.
If you do not receive your digital content within this timeframe, please contact us at:
No physical shipping
As all products are delivered digitally:
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No shipping fees apply
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No physical items will be sent
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No shipping address is required at checkout
Access responsibility
It is the customer’s responsibility to:
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Provide a valid email address at checkout
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Ensure their inbox, spam, and junk folders are checked
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Ensure compatibility with the required device, software, or internet access
We are not responsible for delivery issues caused by incorrect email addresses or technical restrictions on the customer’s side.
Loss of access
If you lose access to your digital materials, please contact us and we will assist where possible. Access may be limited by course duration or licence terms.
Klarna & digital delivery
If you choose to pay using Klarna, delivery of digital content may occur immediately upon payment approval, in line with Klarna’s pay-later terms for digital services.
Contact us
For any questions regarding digital delivery, please contact: